Policy & Terms

Review our shipping, returns, privacy, terms, and authenticity policies below.

Shipping Policy

Montauk Man LLC ships orders placed through montaukman.com to addresses within the United States.

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Orders over $100 qualify for complimentary standard shipping within the United States.

Delivery times depend on the shipping carrier selected at checkout and destination.

Once an order has shipped, Montauk Man is not responsible for carrier delays, weather disruptions, or other circumstances outside of our control.

If you experience issues with your shipment, please contact contact@montaukman.com.

Lost or Stolen Packages

Montauk Man is not responsible for packages that are lost or stolen after delivery confirmation has been provided by the shipping carrier.

If a package appears lost in transit, please contact the shipping carrier directly to initiate a claim.

Our team will do our best to assist customers with tracking information or carrier inquiries when possible.

Returns & Refund Policy

Montauk Man accepts returns of unopened products within 30 days of delivery.

For hygiene and safety reasons, fragrances that have been opened or where the seal has been broken are not eligible for return.

Returned products must be in their original packaging and unused condition.

Customers are responsible for return shipping costs unless the product arrived damaged or defective.

Refunds will be issued to the original payment method once the returned product has been received and inspected.

To initiate a return, contact contact@montaukman.com.

Privacy Policy

Montauk Man LLC respects your privacy and is committed to protecting your personal information.

When you make a purchase or attempt to make a purchase through montaukman.com, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number.

This information is used to process orders, communicate with customers, screen orders for potential fraud, and provide marketing communications where permitted.

Our website is hosted by Shopify, which provides secure infrastructure and encrypted payment processing.

We may share necessary information with service providers such as payment processors and shipping carriers strictly for operational purposes.

Montauk Man does not sell or rent customer personal information.

You may request access, correction, or deletion of your personal information by contacting contact@montaukman.com.

Terms & Conditions

This website is operated by Montauk Man LLC. By accessing or using montaukman.com, you agree to be bound by the following Terms and Conditions.

All content on this website including text, graphics, images, product descriptions, and branding elements is the property of Montauk Man LLC.

Products are sold for personal use only and may not be resold without written permission from Montauk Man LLC.

Prices for products may change without notice.

Montauk Man reserves the right to refuse service or cancel orders at its sole discretion.

These Terms are governed by the laws of the State of Florida, United States.

Intellectual Property & Trademarks

The Montauk Man name, logo, product names, and associated branding are trademarks or intellectual property of Montauk Man LLC.

All content on montaukman.com including imagery, text, and design elements may not be copied, reproduced, or distributed without prior written consent.

Age Requirement

By using this website, you represent that you are at least 18 years of age or have permission from a parent or legal guardian to use the website and purchase products.

Allergen & Skin Sensitivity Disclaimer

Fragrance products may contain ingredients that could cause irritation or allergic reactions in some individuals.

Customers should review ingredient information and test products on a small area of skin before full use.

Montauk Man LLC is not responsible for individual sensitivities, allergic reactions, or misuse of products.

Authenticity Guarantee

Montauk Man guarantees that all products purchased from montaukman.com are authentic and sourced directly from Montauk Man LLC.

Any product purchased from unauthorized sellers is not covered by this guarantee.

Product Use & Storage

Fragrances should be stored in a cool, dry place away from direct sunlight to preserve their quality and longevity.

Keep containers tightly closed when not in use to prevent evaporation or degradation.

Limitation of Liability

Montauk Man LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products, including but not limited to allergic reactions or misuse.

This limitation applies to the fullest extent permitted by applicable law.